FAQ
PLEASE NOTE:
Due to Covid-19 safety precautions, shipping and processing times may take longer than usual.
CUSTOMER SERVICE HOURS
Monday-Friday 9am-4pm EST
or email support@colorclub.com (response within 3 business days)
ORDER CANCELLATIONS
We’ll try our best to get your order cancelled and refunded! Please email support@colorclub.com for assistance.
SHIPPING TIMES
Domestic: 5-7 Business Days
Canada & Mexico: 10-14 Business Days
*Estimates Only. Processing times may increase during times of heavy volume.
SHIPPING METHODS
Domestic- USPS
Canada & Mexico- UPS (International Shipping is not Eligiable for Free Shipping)
RETURNS
Unfortunately we cannot control color settings on various devices which can lead to inaccurate color representation, but we are always happy to help with returns.
Please send returned product to the following address with a copy of your invoice and reason for return. Customers are responsible for return shipping.
Forsythe Cosmetic GroupAttention: E-Commerce Returns10 Niagara AveFreeport NY 11520
Cruelty Free is the Way to Be!All Color Club products are Cruelty Free and Vegan friendly.
COUNTRY OF ORIGIN
Proud to be made in the USA!
ALLERGENS
Color Club nail products are free of most common allergens, please contact support@colorclub.pk for specific inquiries and additional information.
BRAND AMBASSADORS/INFLUENCERS
Please fill out a collaboration application found on our homepage at www.colorclub.com
PRIVATE LABEL INQUIRIES
Please contact support@colorclub.pk